The following are the Terms and Conditions, read together with the Privacy Policy, that govern your purchase and use of the products and services (the “Products”) from Vrundavan Dairy, and constitute a legally binding agreement between you (“the Customer”, the “User”) and Vrundavan Dairy, an online sweets delivery service based in Nadiad, Gujarat, India.


In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signatures. As the website and the business of Vrundavan Dairy are operated and handled in India, all users/buyers visiting the site are likely to abide by the laws of India, for example, The IT Act 2000 of India and its subsequent revisions.


This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of Vrundavan Dairy.


The User of the Website shall comply with all the applicable laws including but not limited to the Foreign Exchange Management Act, 1999, Information Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002, Foreign Contribution Regulation Act, 1976, Income Tax Act, 1961, and the Export Import Policy of the Government of India.


By visiting, viewing, accessing, or otherwise using any of the services or information created, collected, compiled, or submitted to Vrundavan Dairy, you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website, please read these Terms carefully as you agree to be bound by them. If you do not accept these Terms and Conditions, please do not use this Website.


Creating an Account

To use certain features of the Website (e.g., ordering Products, posting reviews, receiving newsletters), you must set up an account with Vrundavan Dairy and provide certain information about yourself, including your name, email address, account password, phone number, and billing/shipping address. Your registration information is protected by our Privacy Policy.


  • You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.
  • Your Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Account.
  • Vrundavan Dairy will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorized use of your account, you shall immediately notify Vrundavan Dairy.
  • It is your responsibility to keep your email address up-to-date on your account setup at Vrundavan Dairy so that we can communicate with you electronically.
  • By creating this account, you agree to receive transactional and/or promotional communications from us via email, telephone, SMS, and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email or unsubscribe directly on the website.

Privacy Policy

Your personal information will be used in accordance with our Privacy Policy. Vrundavan Dairy respects the privacy of the visitors to its website and its social media pages. We do not share your personal information with other companies or third-party service providers without your consent.


Communications

By using this Website, it is deemed that you have consented to receiving calls, auto-dialed and/or pre-recorded messages or calls from us at any time with the use of the telephone number that has been provided by you, subject to the Privacy Policy. This includes contacting you through information received through other parties as well as contacting other parties through the information you provide to us.


Security Policy

All your transactions are secure when you place an order online at Vrundavan Dairy. Your personal information is encrypted by using Secure Sockets Layer (SSL) encryption technology before being sent over the Internet.


Price & Payment

  • You must be above 18 years of age and use your personal payment instruments.
  • Vrundavan Dairy will not be responsible for any loss or damage arising directly or indirectly due to payment issues.

Third Party Information

The content on the Website includes text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and artwork. The Website may contain links to third-party websites that are not associated with us. We are not responsible for any third-party content and assume no liability for any loss caused.


Link to Third-Party Website

We provide links to third-party websites, including online payment service partners. We are not responsible for the availability or proper functioning of such linked pages or sites.


Terms of Sales

  • Vrundavan Dairy may accept or decline any order placed by a Customer at its absolute discretion.
  • Vrundavan Dairy reserves the right to discontinue any program or offer on its Website.
  • We reserve the right to limit the order quantity of any Products available on the Website.

Copyrights, Trademarks, and Other Intellectual Property Rights

The products showcased on the website are in-house products. Any reproduction, republishing, uploading, posting, public display, encoding, translating, transmitting, or distribution without our express prior written consent is not allowed.


Applicable Law & Jurisdiction

These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Nadiad, Gujarat, India.